Contact Us

Whether you need assistance with an order, product advice, or support with delivery options, our team at UK Vape Sales is here to make your experience smooth and enjoyable.

Get in Touch

The quickest way to reach us is through the contact form on this page.
We aim to respond to all enquiries within 24 hours, Monday to Saturday.

If your query is about an existing order, please include your order number so we can assist you faster.

Email Support

You can also contact us directly via email:

enquiries@ukvapesales.co.uk

We check this inbox regularly during our opening hours.

Phone Support

Phone: 01670 335833

Customer Support Hours

Monday–Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 11:30 AM
Sunday: Closed
Bank Holidays: Closed

Any messages sent outside these times will be answered promptly on the next working day.

Before You Contact Us

You may find helpful information in the following pages:

  • Shipping Information
  • Refund & Returns Policy
  • FAQs

We’re Here to Help

Your satisfaction means a lot to us. If there’s anything you need — from help choosing the right product to resolving an issue — just send us a message. We’re always happy to assist.